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Attigo Connects Newsletter

Student Success Insight and Resources

May 2020 │ Issue 17

In This Issue

  • Students Confirm—Outreach is Needed
  • Exciting Announcement
  • CDR Appeals Deadline Extended—Our New Solution Makes the Process So Much Easier
  • Check Out Our Latest Blog Posts
  • SmartSessions—Free Online Training
  • An Availability Update
  • Connect with Us On LinkedIn and Twitter

Students Confirm—Outreach is Needed 

In this unprecedented period when most student loan payments are being suspended we're still reaching out to student loan borrowers. 

As shared last month, our Repayment Support Team is calling students who attended a Cohort Catalyst school, and their goals are simple:ringing-phone-with-icon

  • Let the students know the status of their loans
  • Answer any questions they have
  • Offer our support for later in the year when the CARES Act suspension ends

Know that engagement numbers are very high and our outreach is welcomed and very much appreciated.

Through conversation our counselors are replacing student confusion and concern with knowledge and relief. Here's a summary of one discussion as shared by loan counselor Laura K. 

"Keeley was having trouble reaching her loan servicer and was worried about her inability to make her loan payment. Her internship was cancelled and she's been unable to find a job locally. After we shared how the CARES Act will help, Keeley was very happy and relieved and thanked me several times for calling and providing the info about her loan.”

Please take a moment to visit our student impacts page to see the range of challenges students are facing and the benefits they're gaining from our trusted insight and guidance.

Whether it be through loan counseling or an annual student debt letter communication, it's clear that students win when they're given the right information at the right time. If you need help introducing initiatives like these, just reach out. 

beth-headshot-190x190 Beth Erickson
Vice President Repayment Solutions 

Exciting Announcement

orange-megaphoneOver the last three years our impact around repayment support has grown in leaps and bounds. To build on this success we're pleased to announce that our Higher Education Support Services (HESS) Team has changed its name to Repayment Support. This new name better reflects the work these Ascendium loan counselors perform as they reach out, engage, and support our Cohort Catalyst school students. 

CDR Appeals Deadline Extended—Our New Solution Makes the Process So Much Easier

ca_logo_RGBFSA recently extended the deadline for submitting appeals to the draft FY 2017 CDR to June 30, 2020. If you need help analyzing cohort data in order to perform data challenges, our Cohort Analyzer makes it quick and easy. It's a component of Cohort Catalyst but can also be purchased separately for a nominal fee based on the size of a school's cohort.

Check Out Our Latest Blog Posts

student debt letters

student success wins

online student success curriculum

Subscribe to our blog posts.

Free Online Training for Higher-Ed Professionals


Know that we're still here to support higher education professionals through free webinars and training despite the temporary adjustments we've all had to make. Be sure to take advantage by registering for one or more sessions listed below!

Don't work in higher education? SmartSessions offers a variety of topics relevant to any professional. You can find our full calendar here. Our schedule updates monthly, so check back often.

05/21/20 Retooling Your Time Management to Work for You
05/27/20 Navigating First-Generation Students to Success
06/04/20 Student Loan Repayment Checklist: Helping Borrowers Prepare for the Next Phase
06/10/20 Encouraging Autonomy in Your Students
06/11/20 Handling Unpleasant Conversations
06/17/20 Five Ways Student Loans Impact Credit
06/24/20 Five Ways Student Loans Impact Credit
06/25/20 Improving Repayment Success with Cohort Catalyst®

An Availability Update 

While the Attigo Team may not be available in person, we’re here to support you remotely. Please contact your Sales Rep for online conversations.

How Can We Help?

Risk-sharingAttigo’s best and brightest are here to answer questions and accept feedback to better support the student success community. Reach out and tell us how we can help you achieve your goals.

LinkedIn logo2 & Twitter_Logo_Blue

Stay connected.

For continuous updates on everything Attigo, follow us on LinkedIn & Twitter.

Ascendium Education Solutions, Inc. 2501 International Lane 
Madison WI 53704-3192

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